An IVR registration, score and transfer line for Sky Fantasy football. Our IVR system had to integrate with Sky’s own game server at a remote location.
GFM already understood the fantasy games market. The real challenge was the bespoke database integration and the lead-time available.
In less than three weeks we performed a seamless changeover from the previous supplier. We delivered a reliable and cost effective solution that demonstrated clear improvements.
The solution was delivered on time and with no problems. Efficient data management ensured we improved reliability and the speed of response to the caller.
GFM
Design
Bespoke Software for Integration
Game Management suite
Script design and voice-over
GFM
IVR Platform
Specialist Integration Module
Virtual private network
