Following England's heroic victory in the 2003 Rugby World cub the Times Newspaper wanted to celebrate by offering readers the chance to own a signed framed picture of Johnny Wilkinson . The Times needed a professional call centre to take the handle orders.
GFM were able to offer a complete solution including live operator order taking , banking of payments and product despatch
By Outsourcing to GFM The Times had a cost effective per order solution to handling the product orders and could be assured that the service GFM call centre staff provided were second to none.
Over 300 customers received an original piece of memorabilia.
