GFM run a large number of promotional services for their clients and, as a result, need to be able to handle the reader enquiries such high profile promotions can bring.
Our highly trained call centre staff assist readers with all enquiries and ensure that all complaints are dealt with until resolution. What is more, we offer a 7-day a week service to readers needing assistance.
Whether it is our own promotion or one set up by our client, our excellent customer services skills ensure that readers are given only the best service.
In 2008 over 85,000 newspaper promotion enquiries were handled at GFM.
